Use this template if your landlord or agent has NOT lodged your bond with NSW Fair Trading. Copy and paste the text below into an email, add your details to the areas where the text is blue, and send it to your landlord or agent.

Template

Re: outstanding bond refund [address of the premises]

Dear [Landlord or Agent’s Name],

I write to you concerning the $[bond amount] you are currently holding which I paid to you on [date], as bond for the premises at [full address].

I vacated the premises and handed back all keys on [date]. The property was left in a clean condition with no damages or outstanding rent. You completed the final inspection on [date].

According to the NSW Residential Tenancies Act 2010, all residential tenancy bonds must be lodged with NSW Fair Trading. Failure to lodge a bond could result in a fine of up to $2,200.

I first requested you return my bond on [date] through [email/text/WhatsApp/WeChat]. You [ignored my message/replied with: quote their exact reply].

At this stage, I have no other option but to issue you with this Letter of Demand. If you do not return my bond into the below bank account within seven days, I will be forced to take legal action against you to recover the outstanding amount and may do so without further notice.

Please return the funds to:

Account name: [your account name]

BSB: [your BSB number]

Account number: [your account number]

Sincerely,

[Your full legal name]

Download

Download the bond letter of demand template as a Word doc [21KB].

Disclaimer

This information is current as of November 2024 and is intended as a guide to the law as it applies to people who live in or are affected by the law as it applies in NSW. It does not constitute legal advice.

Written by SUPRA Postgraduate Advocacy Service and SUPRA Legal Service November 2024