Postgraduate Advocacy Service

SUPRA employs a professional team of caseworkers who can assist you with academic and welfare issues while you are a postgraduate student at the University of Sydney.

Caseworkers can help with: 

• academic appeals
• academic honesty, misconduct and plagiarism
• contact with faculty or the University
• harassment, discrimination and bullying
• making a complaint
• making progress
• renting and housing
• research integrity
• research supervision
• show cause and exclusion
• special consideration
• welfare matters such as disability and sexual misconduct

and more.

If you have a problem that is not on this list, contact us and we may be able to assist, or refer you to the appropriate service. 

If you have a legal issue – such as needing advice on migration, intellectual property, or fines – our Legal Service can help you.

How to get help from the Postgraduate Advocacy Service

SUPRA’s professional casework and legal services operate online. To get help from a caseworker:

1. Join SUPRA. If you’re not already a member, sign up.

2. Use this form on our website to contact us. The form will prompt you to select what type of issue you need help with, and ask you to upload documents about your enquiry.

You can also email us your question. Please remember to attach any documents about your enquiry when you email.

SUPRA administration will contact you if we need any further details.

3. Your email will be forwarded to a caseworker who will respond to you during working hours (9am – 5pm, Monday to Friday).

Depending on how busy we are, you will get a response from a caseworker within 1 to 5 business days. 

We know that you’re anxious to get help and we will respond to you as quickly as we can.

SUPRA Postgraduate Advocacy Service policy and procedures

At SUPRA we treat your communication with us as confidential. We are independent from the University so your information will not be shared without your consent, except in specific situations where release of information will protect people from harm, or a legal requirement exists. We work with postgrad students to foster your own strengths and abilities, and to learn from shared experiences.

Policy:

Download the SUPRA Postgraduate Advocate and Policy Officer Policy as a Word document.
Download the SUPRA Postgraduate Advocate and Policy Officer Policy as a PDF.

Ratified by SUPRA Council 28 October 2021.

Procedures:

Download the SUPRA Postgraduate Advocate and Policy Officer Procedures as a Word document.
Download the SUPRA Postgraduate Advocate and Policy Officer Procedures as a PDF.

Ratified by SUPRA Council 28 October 2021.