Student Advice and Advocacy (SAAO) Service

SUPRA employs Student Advice and Advocacy Officers (SAAOs) who can assist you with (almost) any issues you have while you are a postgraduate student at the University of Sydney.

SAAOs can help with: 

• academic appeals
• Show Good Cause
• harassment, discrimination and bullying
• special consideration and/or special arrangements
• research supervision
• making progress
• academic honesty and plagiarism
• fees and finances
• renting and housing
• Centrelink
• enrolment 

and more! if you have a problem that is not on this list, contact us to see how we can help.

If you have a legal issue – such as needing advice on migration, intellectual property, or fines – our legal service can help you.

How to use the SAAO Service

To help protect the health of our community during the COVID-19 pandemic we are working from home. To get help from a SAAO, Solicitor or Registered Migration Agent:

1. Join SUPRA. If you’re not already a member, sign up.

2. Email us your question. Please attach any documents about your enquiry when you email. For example, if you have a tenancy question, please attach your tenancy agreement; if you have a question about your studies, please attach any notices the University has sent you about the matter. You can also use this form on our website to contact us.

SUPRA administration will contact you if we need any further details.

3. Your email will be forwarded to a Student Advice and Advocacy Officer or to a Solicitor/Registered Migration Agent who will respond to you within 24 hours.

SUPRA SAAO Policy

All your communications with SUPRA are confidential, and we are independent from the University – your information will not be shared without your consent.

Our staff are employed by students to uphold and promote the rights of students. We work with postgrad students to foster your own strengths and abilities, and to learn from shared experiences.

You can download a copy of the SUPRA SAAO Policy here.