Wishing you a wonderful, relaxing holiday

2022 has been an amazing year for the recovery of campus life and student activity. As we come to the end of Semester 2, there has been a great deal of planning to ensure that we are ready to welcome everyone back to the University of Sydney in 2023.
As we are on the verge of returning to face-to-face teaching, we are excited to welcome all new and returning postgraduate students in the upcoming year. SUPRA will be ready to help all postgraduate students with the next steps in their education journey.
I would like to thank our lovely SUPRA staff, the hardworking SUPRA council and all SUPRA members for your tremendous efforts and contributions to the postgraduate community over the past year. Together, we have overcome many challenges and uncertainties, and continued to thrive as a community.
I’d also like to congratulate those who are graduating – it has been challenging to navigate through online teaching, virtual meetings, and the many other changes to life and study during the pandemic. Despite all these challenges, you have earned yourself a prestigious degree and a well-deserved break. Your perseverance and excellence will serve you well in your future careers.
On behalf of all of SUPRA, I send our warmest wishes to all postgraduate students. Wishing you a wonderful, relaxing holiday with your family and friends. We are excited to connect with you in the coming year.
Warmest regards,
Weihong Liang
SUPRA President

SUPRA is closed

SUPRA is closed from midday on Thursday 22 December until 9am Monday 9 January 2023 (Sydney time) for the University end-of-year closure.

If you contact us during this time, we will respond to you when we re-open. Please allow up to 2 working days for a reply after we re-open, as we receive a large volume of enquiries during the shutdown period.

If you need information about an academic issue while we are closed, please visit the Get help or HDR Hub pages of our website. They contain useful information about almost any academic issue you might have.

The University is closed

The University shuts down from 23 December to 8 January 2023 (inclusive). It re-opens on Monday 9 January 2023. This period doesn’t count towards any appeal, academic dishonesty or Show Good Cause deadlines. The University won’t expect you to respond during this period.

The Student Centre is open

(phone and online enquiries only)

The Student Centre will be closed on all public holidays and weekends but will still be operating 7am – 7pm during the University shutdown, for phone and online enquiries only. Contact the Student Centre.

Check your UniKey email

Remember to check your UniKey email over the summer break for any important notices sent by the University.

How to appeal your grade

If you are unhappy with your final mark and you want to appeal, you have 15 working days from the date you received your grades to start your appeal. This does not include any days between 23 December 2022 and 8 January 2023, when the University is shut down for the end of year break.


Deadline to appeal:

For final exam and assessment results published on 14 December, the deadline to start an appeal is Tuesday 17 January 2023.

Appeal or complaint?

 It can be confusing to know whether you want to lodge an appeal or make a complaint.

An academic appeal allows you to challenge a specific academic decision, such as a grade, or the outcome of a special consideration application.

A complaint is a way to raise an issue with the faculty or the University over matters such as discrimination, harassment, or an issue with the quality of teaching or assessment.

Find out more about whether to make an appeal or complaint.

If you need advice about whether to make an appeal or complaint contact our caseworkers for help, we will respond to your enquiry when we re-open in January.

What to do if you’ve been accused of academic dishonesty

Get free advice from SUPRA as soon as you can. Consult with one of our professional caseworkers for advice before attending a meeting with the Educational Integrity Coordinator (EIC), or investigator, or writing your response. Contact us and we will respond to your enquiry soon after we re-open in January. The University will not require you to respond to an allegation during the shutdown period.

Read more:

Can I discontinue a unit that I failed?

If you have experienced special circumstances that were beyond your control, such as serious illness or misadventure, and special consideration is not appropriate for you, you can apply for late discontinuation under special circumstances. If your application is approved, you will receive a DC grade.

A DC grade does not count as a fail grade, it doesn’t affect your Weighted Average Mark, and you will receive a fee refund or remission for the unit.

Contact our professional caseworkers for help with your application, we will respond to you soon after we re-open in January.

Find out more about discontinuing a unit.

Show Good Cause

If you have been asked to Show Good Cause, or know you will be, one of our professional caseworkers will be able to advise and assist you. Contact us for help, we will respond to your enquiry soon after we re-open in January.

If you have been asked to Show Good Cause at the end of semester 2 2022, the University will not act on your case during the shutdown period.

Read our Show Good Cause information to understand the process and begin drafting your response.

Emergency contacts

If you have an emergency or need urgent help, the following organisations may be able to assist:

Ambulance, Police or Fire Brigade
000 (Call 112 from mobiles)
24 hours a day, 7 days a week.
Call in the event of a medical, criminal or fire emergency.

University Security Services
02 9351 3333
24 hours a day, 7 days a week.
For emergency situations on campus (they will contact other emergency services if needed).

NSW Poisons Information Centre
13 11 26
24 hours a day, 7 days a week.
Telephone information about poisons that may have been ingested, medication overdose, and first aid for bites and stings.

13 11 14
24 hours a day, 7 days a week.
National crisis support and suicide prevention.

Mental Health Line
1800 011 511
24 hours a day, 7 days a week.
NSW telephone service staffed by mental health professionals to connect you to local care services.

1800 184 527
3pm – midnight, 7 days a week.
National counselling and referral service for people of diverse sex, genders and sexualities.

Beyond Blue Support Service
1300 224 636
24 hours a day, 7 days a week.
Telephone counselling and referral for depression and anxiety-related matters.

1800 152 152
24 hours a day, 7 days a week.
NSW-wide information and referral service if you or someone you know is at risk of homelessness, or is homeless.

Alcohol and Drug Information Service
1800 250 015
24 hours a day, 7 days a week.
NSW-wide support and assistance for those affected by drugs, including friend and families.

Domestic Violence Line
1800 656 463
24 hours a day, 7 days a week.
NSW-wide support and referral service for anyone affected by domestic violence.

NSW Sexual Violence Helpline
1800 424 017
24 hours a day, 7 days a week.
Emergency counselling for anyone impacted by sexual violence in NSW (including friends, family and supporters).

Family Planning NSW Talkline
1300 658 886
8am – 8pm, Monday to Friday.
Telephone information, advice and options across a wide range of reproductive and sexual health issues.

Search for more support services across Australia. Or find more information on health and medical services.

Other useful services

Low cost and free food directory
View pdf
A list of organisations across greater Sydney offering free or low cost meals, groceries or food vouchers.

National Debt Hotline
1800 007 007
9:30am – 4:30pm, Monday to Friday.
Free telephone legal and financial advice on credit, debt and banking matters.

Tenants’ Advice Line
1800 251 101
Mondays 10am – 1pm and Thursdays 2pm – 5pm.
Visit tenants.org.au for details of your local Tenants’ Advice & Advocacy Service.

Immigration Advice and Rights Centre
02 8234 0700
Assistance with Australian immigration law for vulnerable people.

Migration Agents Registration Authority (MARA)
Find a Registered Migration Agent.

Law Access
1300 888 529
9am – 5pm, Monday to Friday (except public holidays).
Provision of free legal advice on a range of matters.

Fair Work Infoline
13 13 94
8am – 5:30pm, Monday to Friday (except public holidays).
Information and advice about Australia’s workplace rights and rules, including awards and national employment standards.

Victims Access Line
1800 633 063
9am – 5pm, Monday to Friday (except public holidays).
For advice on how to access counselling and financial assistance and your rights as a victim.